Invites/PW Recovery are not going through to editor/new collabortors

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  • France

    Hi Tiffany, 

    Welcome to the Box Community, I'm happy to help!

    This is something our Product Support team can investigate with you and may require specific account information. I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 

    Kindly check your email for details and updates.

    Thanks for your reaching out, and stay safe!


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