Cannot install Box desktop on Windows 10 enterprise
After clicking install, it will work on it, then after a screen flash, an error box pops up: "Box drive has encountered an unexpected error".
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Hi Yajie,
Welcome to the Box Community, I'm happy to help!
Could you try to manually reset your Box Drive following the steps in this article: https://support.box.com/hc/en-us/articles/360043697494-Using-Box-Drive-Basics
If the issue persists, please go ahead and uninstall and re-install Box Drive following these articles:
- Uninstall Box Drive: https://support.box.com/hc/en-us/articles/360044196293-Uninstalling-Box-Drive
- Install Box Drive: https://support.box.com/hc/en-us/articles/360043697474-Installing-and-Updating-Box-Drive
Let us know how it goes and if you have any questions!
Regards,
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