HELP. Cannot find a way to contact support
Very close to switching providers as my team continues to experience issues with Box.com and when I try to contact support, it's nearly impossible.
- My files are not downloading this morning
- When I try to "Open >> Powerpoint", nothing is opening
This is an urgent issue as we have client deliverables. Can someone please urgently help me?
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Hi Cynthia,
Welcome to the Box Community!
For your reference, should you need to submit a support ticket and see the available support channel base on your type of account, please go to this page and make sure that you are logged in to your Box account.
Thanks for your reaching out and stay safe!
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I am on the free trial and I cannot find out how to get to support to see how to get folders online to sync to the app on my cell phone. If I cannot get an answer I will totally not pay for this service. This is my first day and I am seeing awful support in the community. Not a good sign
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