Inconsistent file uploads

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  • France

    Hi Wayne, 

    Welcome to the Box Community, I'm happy to help!

    It sounds like you are having issue syncing your files to Box. When you see red overlays on the items you uploaded or added into your Box desktop folder, it means these are problem items and there are different factors that can prevent your files from syncing to Box cloud.

    Take a look this article for tips on how to check for problem files and the troubleshooting steps to take: https://support.box.com/hc/en-us/articles/360043697614-Miscellaneous-Box-Drive-Error-Notifications 

    Let us know if you have any questions, and we will do our best to help!

    Regards,

     

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