Billing Chat Support Hours of Operatoin
Hi, what are the current hours of operation for the billing chat support? And how do I access the billing chat support?
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Hi Juan,
Welcome to the Box Community, I'm happy to help!
Billing Chat support is available Mon - Fri, 5 AM - 5 PM PT, and this channel is accessible to users with paid subscription when they go to this page: https://support.box.com/hc/en-us/requests/new
You may also reach out to our billing support team via email at billing@box.com.
Let us know if you have other questions and we will help you!
Best,
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