Folder Size Does Not Equal Sum of Filesizes Within the Folder

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Lisa Day

• June 16, 2022 20:04

Folder Size Does Not Equal Sum of Filesizes Within the Folder.

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  Rona

  • June 17, 2022 21:42
  • Edited

  Hi Lisa, 

  Welcome to Box Community! 

  You seem to have an issue with your account storage and to help address this issue I opened a new case. Rest assured that someone will be in touch to you through email as soon as possible. 

  I appreciate your patience! 

  Thanks for posting, 

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  Heidi Dimercurio

  • February 20, 2023 13:38

  I am having this same problem as well.  What can I do?

   

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