Missing Upload button and Issue with members receiving invite

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Andrea Irizarry

• June 28, 2022 19:54

Good afternoon-

My team has been trying to use box and I sent invites to everyone and only a few people received them. Then the additional invites I tried to resend still didn't go through. So I gave them the link and now those using the link do not see an upload button. This is making things quite difficult. 

Can someone assist? 

Thank you,

Andrea 

Albany Law School

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  France

  • June 28, 2022 20:29

  Hi Andrea,

  Welcome to the Box Community, I'm happy to help!

  This might require some account specific information, so I've submitted a case to Box Support on your behalf.

  Kindly check your email for details and updates.

  Regards,

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  WRL Tour Artists

  • May 13, 2023 20:58

  I am having the same trouble.  Please help!

   

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