Box for Google Workspace Add-on

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Alexander

• June 29, 2022 02:45

I can't sign in to the add-on.

I got this error message "Authorization is required to perform that action" from this url 

[personal information--redacted]

Can you help me?

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  France

  • June 29, 2022 18:13

  Hi Alexander, 

  Welcome to the Box Community, I'm happy to help!

  The error you encounter appears to be happening on Google's side rather than Box. I would suggest contacting Google's support to help look into this and to troubleshoot the issue.

  Thanks for reaching out and please let us know how else we can help!

  Regards,

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  Alexander

  • June 29, 2022 20:00

  It wasn't necessary to contact Google. I do not what happened but I can log in now.

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