Login not from me

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Craig Crevola

• June 30, 2022 00:46

HI, I was informed of a login that occurred on my account from another country. It was not me so I have changed the password added 2FA and removed the logins from the Security tab. I would like to know what files if any that were accessed and/or downloaded. The incident was apparently at 30-JUN-2022 5:00am AEST. When I logged in to do all this it did not list any files in 'Recents' so I am unsure as to what was accessed. The IP's that were listed as accessing are:

178.20.215.225

200.84.109.119

185.61.216.42

 

Thanks

Craig.

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• 

  France

  • June 30, 2022 20:23

  Hi Craig, 

  Welcome to the Box Community, I'm happy to help!

  This might require some account specific information, so I've submitted a case to Box Support on your behalf to help look into this.

  You should be receiving an email confirmation shortly.

  Thanks for reaching out and stay safe!

  Regards,

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