Box Drive uploads not working

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Richard Wood

• July 06, 2022 22:20

For the past 24 hours I've been unable to upload files to Box via Box Drive. The upload appears to stall early in process and just sits there. I can upload via the web interface but it's slow and time-consuming. Can you help? 

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  France

  • July 07, 2022 19:19
  • Edited

  Hi Richard, 

  Welcome to the Box Community, I'm happy to help!

  This sounds like a network connectivity issue. Can you check your network connection to Box? If connected to the internet with a wireless card, check to see if the connection to the internet drops intermittently.

  Try connecting to a different network to see if this improves your experience when uploading via Box Drive.

  Let us know how it goes and if you have questions!

  Regards,

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  David Herrick

  • August 13, 2022 01:40

  This is not an internet connection issue - this has become a widespread problem at our agency. Box Drive is simply unreliable on the latest version of macOS Monterey 12.5.

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  Richard Wood

  • August 16, 2022 16:37

  Agreed. nothing to do with connectivity. Box drive still selectively providing ability to link to documents. This is very frustrating. We will have to look for an alternative solution.

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  Robert Rose

  • March 09, 2023 21:38

  I CANT UPLOAD DOCUMENTS FROM BOX AND I HAVE THE LATEST UPDATES WHAT DO I DO?  PLEASE CONTACT ME ASAP

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  David Herrick

  • March 09, 2023 22:00

  Box is down right now bookmark this page: https://status.box.com/

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