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July 08, 2022 17:06

I am not able to view files or upload anything. I have re started and used a different browser. And now I can only post a question instead of talk to an actual customer support team. Can someone help here?

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7 comments

Official comment
France

July 08, 2022 18:19

Edited
Hi Everyone,

Welcome to the Box Community, I'm happy to help!

We had an issue impacting Box Notes, and some users may have also experienced issues with logins, uploads, and downloads as well. Our internal team has informed us that the issue you reported should now be resolved. Can you confirm if you are still seeing the issue on your end?

For the latest status, please visit status.box.com

Regards,
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Bridget Stapleton

July 08, 2022 17:10
Mine is completely down as well. unable to upload or download anything.
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Van Celedon

July 08, 2022 17:11
we can't upload either!
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Bent Jenson

July 08, 2022 17:11
Also having issues with Box. Not able to Open in Keynote/Download or use web view on keynotes. Seems like they have been having issues this week.
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Brett Pophal

July 08, 2022 18:20

Edited
Edit: Back up and running!

Previewers are also down (excel, .pdf)
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Bent Jenson

July 08, 2022 20:18
Working now for me.
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France

July 08, 2022 20:37
Hey, Guys!

Thanks for confirming, Bent and Brett! I'm glad to see that you are up and running again.

We appreciate all your patience and should anyone continue experience issues, if you are able to submit a ticket to support, please go ahead and do so and the team can help isolate and investigate your issues further.

Thanks again for reaching out and have an awesome weekend!

Regards,
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