Deleting Account

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MITESH PATEL

• July 11, 2022 20:20

I am trying to delete my account and am getting the following error 'There was a problem deleting your account. Please try again later'.

I have tried for the last 3 days with no luck. I get a confirmation email stating my account has been deleted, but am still able to login. 

Please advise as my company is trying to set up an account for me.

 

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  AJ

  • July 11, 2022 20:39

  Hi Mit,

  Welcome to the Box Community! I'm happy to help.

   

  I see that your Box account is still active. Since the email would be incorporated to your company's Box instance. I suggest that your admin add you as a managed user. I suggest that your admin check this article. https://support.box.com/hc/en-us/articles/360043694594-Add-Users

   

  Best,

   

   

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