Add Users

  • Updated

In this article, you will learn:

  • How to add your teammates (and business partners) to your Box account
  • How to add multiple users to relevant folders at once via Groups

 

Adding Internal Users (Managed Users)

A managed user is a Box account that you directly control through your Admin Console; think of a managed user as one of your employees for whom you can control and curate nearly every part of their Box experience. As an Admin, you can edit, delete, enforce security settings, and run activity reports on these users. Any content that these users upload into folders they own (or, in other words, have created) will count against their individual storage allocation.

Adding a Managed User

adminConsoleManagedUsers.png

 

To add a Managed User:

  1. Log in to your account and navigate to the Admin Console
  2. In the left panel, click Users & Groups.
  3. Click + Users.
  4. The interface will slide down and reveal new user entry fields. Enter the user's name, e-mail address, and storage quota.
  5. In the Access permissions, you can pre-populate the user’s account with folders you own, add the user to groups, and configure their access to the rest of the account (e.g. enable/disable Box Sync or restrict external collaboration). Click Add User to confirm the user’s addition.

Once you complete this process, the newly added user will receive an email containing a confirmation link to create a password and log in to their account.

You can also change the default values you apply to new accounts, and after adding a Managed User account you can edit the account's information, status, and permissions.

 

Adding External Users

BoxAccount-ShareThisFolder_71732.png

Adding business partners, customers, or consultants to your Box account does not require taking action in the Admin Console – you can simply add them as collaborators to a folder. Box recognizes that these individuals are not among your managed users, and adds them to the external user list for you to track in the Admin Console. Additionally, Box displays a small globe icon next to the name of each external user.

 

Note
Your organization may also have unmanaged users.  These are people who are part of your organization but are using unlicensed Box accounts, possibly because they signed up for an account on their own, or already had one, outside of your organization.  Unmanaged users may or may not also be external users, but they also represent a potential security risk, as they are not subject to your organization's Box security and compliance policies.  Run a User Details report to identify your unmanaged users, and see how to convert them to managed users.

 

Setting up Groups

On Business Plus, Enterprise, and Elite plans, Groups enable you to add multiple users to your folders and decide what permissions they’ll have in those folders – quickly and easily. See this video below for how to set up Groups, as well as this detailed guide to using Groups.

 

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