Please Reset Space usage

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Trscroggs

• July 11, 2022 22:48

It is gotten to the point where ~90% of my box usage is unreleased data space.

 

Could you please run the script for resetting the usage?

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  France

  • July 12, 2022 17:52

  Hi Trscroggs, 

  Welcome to the Box Community, I'm happy to help!

  I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now be seeing the correct storage size available in your Box.

  Feel free to write back in if you have any questions for me!

  Best regards,

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  Martin Holpp

  • October 11, 2022 12:29

  Hi! Same here, can you please run the script on my BOX account, too?
  BR
  Martin

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  KC1127

  • February 12, 2023 07:39

  Same here.   Box guys please help fixing it.

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  David D.

  • June 03, 2023 09:19

  Hello!

  I have the same problem? Could you reset my space usage?

  Thank you in advance.

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