Did not receive SMS Authentication Code

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Fransiskus Deddy Sutanto

• July 12, 2022 02:43

I try to login  Box drive in Windows 10, iPhone, Android Phone but did not receive SMS Authentication code. Please help

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  France

  • July 12, 2022 17:55

  Hi Fransiskus, 

  Welcome to the Box Community, I'm happy to help!

  This might require some account specific information, so I've submitted a case to Box Support on your behalf.

  You should be receiving an email confirmation shortly. Kindly check your email for details and updates

  Best Regards,

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  Chang-Won Lee

  • May 24, 2023 00:27

  I also tried to install Box Sync on a new windows 10, but could not receive the SMS code. 

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