Storage Issue

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Chloe Dolandis

• July 12, 2022 20:11

Hello!

I repeatedly get the message that my storage is full but, on my end, it definitely isn't. Can you please correct this on your end?

Thanks!

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  France

  • July 12, 2022 22:52

  Hi Chloe, 

  Welcome to the Box Community, I'm happy to help!

  I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now be seeing the correct storage size available in your Box.

  Feel free to write back in if you have any questions for me!

  Best regards,

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