Notification to Collaborators when Owner becomes Inactive?
We have a large environment (thousands of users) with automated processes for marking users as "Inactive" for a period of time before deleting their accounts when they leave. We frequently run into problems when the person who leaves is the Owner of important departmental files. The collaborators often don't realize they've lost access to the data until it's too late for us to either use the manual delete / transfer content option or for Box to recover the data.
Is there any sort of global option that can be set to notify collaborators when they lose access to something that's been shared with them? I can see that there's an option in the "Email Notifications" section to, "By default, email users when someone" deletes content for their joined folders. However, that doesn't sound like what we would need.
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Hey, Adam!
Welcome to the Box Community, I'm happy to help!
Unfortunately, we don't currently offer the type of notification you asked about. I appreciate your feedback and would highly recommend that you send this directly to our Product Team through Box Pulse for possible consideration and implementation in the future.
Our product managers review these requests and take them into consideration for future product development.
Thanks for your post and let us know how else we can help you.
Best Regards,
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