Box Relay - send to external email address

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André Gribi

• July 18, 2022 18:07

Hi, i just started with box relay today and love it. Already made a few processes. 

What I was not able to do is that after approval of the task the file will be sent to an external email address. We are using the relay to control an invoice and when it is ok/approved - the system has to send it to our accounting inbox. I am sure I can't be the only one and there is a solution for it. Thanks for helping.

André from Switzerland

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  France

  • July 18, 2022 21:06

  Hi Andre, 

  Welcome to the Box Community, I'm happy to help!

  This would be something our Box Support team would like to investigate with you and may require specific account information. I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 

  Kindly check your email for details and updates.

  Thanks for reaching out and let us know how else we can help!

  Regards,

   

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  Bryant Jones

  • May 18, 2023 16:56

  Hello - was this issue ever resolved.  I am struggling with the same thing.

  Thank you.

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  Kathleen Maxwell

  • July 27, 2023 22:19

  I too would like to know the process of sending document copies via email through Box Relay. 

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