Incorrect display of free space

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hiroyuki.t

• July 20, 2022 07:19

I'm actually using only 2.32GB, but I'm supposed to be using 8.3GB.
Is there a way to fix this?

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  France

  • July 20, 2022 21:58

  Hi Hiroyuki, 

  Welcome to the Box Community, I'm happy to help!

  I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the correct storage size available in your Box.

  Feel free to write back in if you have any questions for me!

  Best regards,

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  hiroyuki.t

  • July 22, 2022 08:42

  Hello France,

  Thank you for your support!

  I confirmed that it was fixed.

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