Storage Limit Reset
Can you reset my Storage. I deleted files but still show 100GB out of 100GB used . The last time this happened, Support had to run a script to correct problem.
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Hi Stephen,
Welcome to the Box Community! I'm happy to help.
I ran a script to fix the file size count in your used storage and should be seeing the right file size count.You can check this by going to your Box console> Account Settings>Account> Account Details> Storage ( used/total).You can also check this article from our Box Support page about "Storage".Best,
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