Lost important folders
I have just had my account connect to an enterprise and now my most important folder 'personal' has disappeared. I desperately need this folder back!
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Hi Rose,
Welcome to the Box Community, I'm happy to help!
This would be something our Product Support team can help investigate with you and may require specific account information.
It seems you already have an open ticket for this issue with our support people, please continue working with them and check your email for updates.
Thanks for your patience and please comeback and let us know how it goes.
Regards,
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