Welcome to the new Box Support website. Check out all the details here on what’s changed.

Box Status

New server

Follow
New post
Philippe Baumann

Hi, I'm trying to switch servers. I got the old server up to date to BOX, then quit BOX on the old server, and opened BOX sync on the new one. It revises the BOX info to match an older file version found on the new server. Fortunately, I have the latest file version on the old server, ideas?

0

Comments

1 comment

Date Votes
  • France

    Hi Philippe,

    Welcome to the Box Community, I'm happy to help!

    This would be something our Support team can investigate with you and may require specific account information.  

    It seems you already have an open ticket for this issue with our support department, please continue working with them and check your email for updates.

    Thanks for your patience and let us know how else we can help!

    Regards,

    0
    Comment actions Permalink

Post is closed for comments.