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Drive won't open

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Pablo Ostolaza

Been having issues with synching box through Finder so I decided to uninstall Drive and install again ("Failed to initialise with MacOS). Now it won't even open to app so all I have is the browser. Any suggestions? I'm on Big Sur 11.6.

 

Thanks!

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2 comments

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  • France

    Hi Pablo, 

    Welcome to the Box Community, I'm happy to help!

    This would be something our Product Support team would like to investigate with you and may require specific account information. 

    I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 

    Please check your email for details and updates.

    Best Regards,

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  • William R Reinus, MD

    I'm having the same problem.  I tried to uninstall Box from apps, but it won't uninstall either.  Please advise.

    Regards,

    Wil

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