Bonus 10GB of storage not received
Hi,
I've received your newsletter and it said that if I downloaded the Box Mobile App in August I would get a bonus 10GB of storage for free. I didn't use the App so I downloaded the Android App and logged in. It's been a while and I didn't get the bonus 10GB yet.
Thank you.
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Hi Nuno,
Welcome to the Box Community, I'm happy to help!
This might require some account specific information to address, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmation shortly.
Please check your email for details and updates.
Regards,
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