Not receiving confirmation email

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  • France

    Hi Erin,

    Welcome to the Box Community, I'm happy to help!

    This would be something our Product Support team can investigate with you and may require specific account information. I've gone ahead and created a ticket  so that an agent can work with you on this. 

    Kindly check your email for details and updates.

    Thanks for reaching out and let us know how else we can help!

    Regards,

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