Box not initializing

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  • France

    Hi Dragony Fu, 

    Welcome to the Box Community, I'm happy to help!

    This would be something our Product Support team can investigate with you and may require specific account information. 

    I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 

    Kindly check your email for details and updates.

    Thanks for reaching out!

    Regards,

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