Welcome to the new Box Support website. Check out all the details here on what’s changed.

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  • France

    Hi Peter, 

    Welcome to the Box Community, I'm happy to help!

    Upon checking, I can see that 607.6MB of 10GB is the actual storage usage reflecting on your account. The notice that says your Box is full, do you receive this when uploading on a specific folder? The error could be pertaining to another user whose Box storage is fully used.

    Otherwise, can you share a screenshot so we can take a closer look?

    Looking forward to hear from you!

    Best,

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