Haven't received additional 10GB for downloading mobile app
I downloaded your mobile app for my android phone, and have not received my additional 10GB of space for my account. Please help.
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Hi Randy,
Welcome to the Box Community! I'm happy to help.
I understand that you have not received the additional storage for downloading and installing the Box mobile app. Please send an email to billing@box.com and one our billing representatives will reach out to you to help look into this with you.
Best Regards,
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