Didn't get 10GB bonus when installing iPhone App

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Box User

• August 14, 2022 22:27

I installed the iOS app for box following the instructions on here:

https://blog.box.com/download-box-mobile-free-extra-10gb-storage

I also got a popup within my account which I clicked and a link was texted to my phone.

However, my account does not reflect any additional storage. Can you please help?

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• 

  France

  • August 15, 2022 20:30

  Hi there,

  Welcome to the Box Community! I'm happy to help.

  I understand that you have not received the additional storage for downloading and installing the Box mobile app.

  Please send an email to billing@box.com and one our representatives will reach out to you to help look into this with you.

  Best Regards,

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