Collections
I recently got a Box account. it shows
Failed to load Collections
Retry
Reloading doesn't do anything. Someone in Support forum said to clear cookies. I tried that, but that made no difference.
Rob
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Robert Bass, PhD
Strayer University
[personal information--redacted]
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Hi Robert,
Welcome to the Box Community, I'm happy to help!
This would be something our Product Support team would like to investigate with you and may require specific account information.
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.
Kindly check your email for details and updates.
Regards,
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