Level up your Box knowledge with brand new learning paths on Box University. Visit training.box.com to get started

Where is MacMode PLIST

New post

Comments

2 comments

  • France

    Hi there, 

    Welcome to the Box Community, I'm happy to help!

    Please be advised that Box only supports the two latest major version of macOS, that is Big Sur or Monterey, for installing Box desktop such as Box Drive.

    In order for you to install and use Box Drive, please go ahead and update your macOS to any of these versions.

    For more information, please take a look at this article: https://support.box.com/hc/en-us/articles/360043697474-Installing-and-Updating-Box-Drive

    Thanks for reaching out and let us know how else we can help!

    Regards,

    0
    Comment actions Permalink
  • Box User

    Hi there.
    That is not an answer to my question, thank you.

    I searched again for "MacMode" and the only place where it's mentioned is in multiple string lists. The text is the same in all that I checked:

    Then I looked into the "Uninstalling Box Sync Using Box Drive" page you mention. The article doesn't tell me where to find the uninstallers (it's in your Mac's Library folder, not the user Library folder). Running these executables attempt to delete Box from your Mac, but fails for multiple paths because files are not where the uninstallers expect them to be (due to Box and OSX updates in the past is my guess).

    So, my solution is to open a browser window, go to app.box.com, log in, download everything and close my account. A pity, but no support for your longtime users is not a viable business plan.

    0
    Comment actions Permalink

Post is closed for comments.