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  • France

    Hi Matthew, 

    Welcome to the Box Community, I'm happy to help!

    Do you encounter a specific error message when trying to access a shared content? Do you mind sharing a screenshot of that here so we can take a closer look?

    Also, did you confirm with the person who invited you if they invited the correct email address?

    Looking forward to hear from you!

    Regards,

    -1
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