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5 comments

Date Votes
  • Official comment
    France
    • Edited

    Hi there, 

    Welcome to the Box Community!

    I apologize if my response created any confusion. It’s my understanding that you’d like to generally unsubscribe. We’re working to honor your unsubscribe request and have forwarded your preference choice to privacy@box.com. Please check your email to look for a correspondence and any additional action required.

    Should you have any questions, please don’t hesitate to email privacy@box.com.

    Sincerely,

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  • Box User

    The number of people posting the same complaint should be an indication you should rethink sending out these clearly non-essential emails. You're promoting a product I hardly ever use, and a feature I don't use or need. No other service provider sends junk emails like this. You should do better. Leave your users alone for "new features" we don't want.

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  • Kyle Baker

    I just signed up and clicked the terms indicating I can unsubscribe from emails at any time.  I can't find how to do that anywhere.  How to I beat this trickery besides deleting my account entirely?  

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  • Box User

    Kyle Baker you can ask France above and she'll open a Privacy request ticket, but that involves a bunch more emails (status updates, ticket open/closed, satisfaction survey, etc.). I think the emails eventually stopped after a month or two, but it was not easy. Don't forget to unfollow this thread (my latest mistake) or you'll get emails here every time it updates or just because.

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  • Kyle Baker

    I deleted my account

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