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6 comments

Date Votes
  • Official comment
    France
    • Edited

    Hi Everyone, 

    Welcome to the Box Community!

    I apologize if my response created any confusion. It’s my understanding that you’d like to generally unsubscribe. We’re working to honor your unsubscribe request and have forwarded your preference choice to privacy@box.com. Please check your email to look for a correspondence and any additional action required.

    Should you have any questions, please don’t hesitate to email privacy@box.com.

    Sincerely,

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  • alison

    OMG PLEASE DELETE MY ACCOUNT TOO! I cannot fund the “permanently delete my account” button that your support page mentions. This is ABSOLUTELY RIDICULOUS! 

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  • Pascal Weber

    i agree, no unsubscribe button in the e-mail is already bad, but even when signed in on box.com, there's no delete account, no opt-out of e-mails.. really bad, will surely avoid using box.com in the future due to this.

     

    PLEASE DELETE ME TOO!

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  • France

    Hi Alison and Pascal, 

    I went ahead and submitted a ticket on your behalf for your request. 

    Should you wish to proceed is deleting your account, you may follow the steps provided in this article: https://support.box.com/hc/en-us/articles/360043694874-Canceling-Your-Box-Account 

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  • alison

    Hi France - I had already visited the link you sent about deleting the account (I did that yesterday), but was not able to see a "permanently delete my account" button. Once you sign in to your account, WHAT TAB IS THIS UNDER? Where (specifically) is this button found? Thank you! 

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  • France

    Hi Alison, 

    You can find the  "permanently delete my account" button if your go to your Account Settings > under the "Account" tab option.

    Here is a screenshot of what it looks like:

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