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macOS Monterey Local "Finder" File & Folder Permissions Issue

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Seviant

When attempting to delete a file or folder which has been set to "Make Available Offline," macOS Finder prompts the user to enter the administrative password every time.

The User's account has Administrative privileges, and file permissions are set correctly per the screenshots attached below.

How can the file & folder permissions be reset for the files and folders made available offline without logging the user out/in because of 100gb+ of Offline data locally cached by Box drive?

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  • France

    Hi Seviant, 

    Welcome to the Box Community, I'm happy to help!

    This would be something our Product Support team would like to investigate with you and may require specific account information. 

    I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 

    Kindly check your email for details and updates.

    Regards, 

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