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Want to hide the signature frame

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姫野　文乃
  • Edited

How can we hide the signature frame?

Box signature frames overlap the signature frames we already have in our original templates. 

This new frame looks not necessary because we can know it is signed by box system when we click the signature. 

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3 comments

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  • France

    Hi 姫野　文乃,

    Welcome to the Box Community, I'm happy to help!

    This is something our Product Support team can look into and may require specific account information. 

    I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 

    Kindly check your email for details and updates.

    Regards,

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  • Trent Tolle

    Has there been any progress on this over the last year?

    I can't use Box Sign if the signature frame can not be removed, this simple feature is available on Docusign and Hellosign/Dropboxsign etc

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  • 姫野　文乃

    Hi, Trent,

    Unfortunately, no. 

    It would be very helpful if you post some comments for the same topic already posted in Support Forum. 

    Thanks!!

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