Product Guides are now only available at docs.box.com. Check out all the details on what's changed.

Box Status

Extra 10GBs of free storage for new Box Mobile users not received

Follow
New post
Box User

Hi Support-Team,

last week I received an e-mail stating that if I download the box app before August, 31st I will receive additional 10 GB free storage. I downloaded the app and logged in but didn't receive the additional storage.

Also didn't find any answer on the forum regarding how to solve this issue. Help would be appreciated.

Best regards

0

Comments

1 comment

Date Votes
  • France

    Hi there,

    Welcome to the Box Community, I'm happy to help!

    I understand that you have not received the additional storage for downloading and installing the Box mobile app.

    Please send an email to billing@box.com and one our billing representatives will reach out to you to help look into this with you.

    Best Regards,

    0
    Comment actions Permalink

Post is closed for comments.