Cloud not Syncing to App (Mac) - HELP!
Hello...
The documents in the BOX App are not syncing to the cloud. I have a "pending" icon showing for days! I have reopened the app but nothing is breaking loose. Please advise as it is imperative that I have the most current documents in the Box App. Thank you!
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Hi Saundra,
Welcome to the Box Community, I'm happy to help!
This would be something our Product Support team would like to investigate with you and may require specific account information.
I've gone ahead and created a ticket so that an agent can work directly with you on looking on this.
Kindly check your email for details and updates.
Regards,
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