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Box Status

Not getting Confirmation Mail

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ALLEN THOMAS

My Friend is not getting the Confirmation Mail. So not able to create a ticket also. need help

Mail ID : 

[personal information--redacted]

Display Name : Josin Jose

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2 comments

Date Votes
  • France

    Hi Allen, 

    Welcome to the Box Community, I'm happy to help!

    This might require some account specific information, so I've submitted a case to Box Support on your behalf.

    Kindly check your email inbox for details and updates.

    Sincerely,

     
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  • Gabriel Miotti de Oliveira

    Hi France a friend of mine is having the same problem as Allen Thomas. My friend received a message to be invited but when he does a login he never receive a confirmation email of BOX.

    His email is: emoc@nordika.dk and his name is Eduardo Molica.
    We cannot create another account because the acess to a box is only for company emails.

    Could you help us?

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