Box Offline files deleted
My box drive logged me out for some reason, now I'm missing all of the offline files I was working on for the past week. where did these files go? why did box delete them? Seems crazy as "make available offline should just download synced items from the box cloud. Please help restore.
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Hi Leo,
Welcome to the Box Community, I'm happy to help!
This would be something Product Support team would like to investigate with you and may require specific account information.
I see that you already have an open ticket for this issue and our representative is now investigating, please continue working with them and check your email for updates.
Regards,
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