Not receiving the reset password mail

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Box User

• September 11, 2022 08:45
• Edited

Hello, I am not receiving the reset password email. I have checked the junk/spam folder and nothing. Is there something wrong on your side?

Please resolve this issue of mine as soon as possible.

Thanks

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• 

  France

  • September 12, 2022 20:14

  Hi Chandini, 

  Welcome to the Box Community, I'm happy to help!

  This might require some account specific information, so I've submitted a case to Box Support on your behalf.

  Kindly check your email for details and updates.

  All the Best,

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