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I want recover my account

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Ayato Saito

A colleague created an account in the past but deleted it.

So, I want to recover this account.

I have Informations about this account(E-Mail address, User's Name, Deleted date)

I hope about solution.

 

 

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  • France

    Hi Ayato, 

    Welcome to the Box Community, I'm happy to help!

    If you need assistance in recovering or reactivating a deactivated Box account, you may go to Support.box.com > click "Support" > Contact Support . You will then see a line that says "If you are unable to sign in, click here.". Complete the form and include the information on the account you need help reactivating and and someone from our team will reach out to help look into the status of it.

    Thanks for reaching out and let us know how else we can help!

    Regards,

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