Box Status

New user not receiving email to set up account in Box

Follow
New post
Sharon Vining

I've added a new user to our account, but she is not receiving the invite.  Wondered if her email was put on a bounce list and that was causing the disconnect?  Who should I contact to have that checked?

0

Comments

2 comments

Date Votes
  • Rona

    Hi Sharon, 

    Welcome to Box Community! 

    We've opened a case for this inquiry and someone will send you an email to assist. Kindly lookout for further communication from Box Product Support team.

    Thanks for posting! 

    0
    Comment actions Permalink
  • Sharon Vining

    Thank you Rona!

    0
    Comment actions Permalink

Post is closed for comments.