need access to a BOX folder, where the owner left the company
Dear Team,
kindly asking for your help, me and my teams need urgently access to this BOX folder: [personal information--redacted]. We are afraid, that we lost access when the owner of the BOX folder left company. It was on 31. August. Could you please reinstate this BOX folder? Please advise what approvals are needed to do so. This is impacting our whole department. Thank you.
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Hi Zuzana,
Welcome to the Box Community, I'm happy to help!
Upon checking, it looks like you are part of an organization that requires their managed users to contact your internal helpdesk or service desk for issues related to Box.
Kindly reach out to your internal helpdesk for further assistance on looking into this.
Should your helpdesk support need assistance from Box support about this issue, they can always submit a ticket on your behalf.
Thanks for posting and let us know if you have any questions.
Regards,
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