I am unable to view a document that a client shared

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Box User

• September 20, 2022 20:12

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  France

  • September 21, 2022 18:35

  Hi Kristin. 

  Welcome to the Box Community, I'm happy to help!

  Do you mind providing a screenshot of what you encounter, if you see any sort of error message when you try to view a document being shared to you so we can take a look?

  Looking forward to hear from you!

  Regards,

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