Humberto Higuera

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Activity overview

Latest activity by Humberto Higuera
  • Humberto Higuera commented,

    It finally worked for me by installing Box Sync once, uninstalled it and then installed Box Drive again. For some unknown reason that fixed it.

  • Humberto Higuera commented,

    Wow!... I can confirm the solution works!. So there's something weird with an installation of Box Drive on a clean Windows. You need to install Box Sync first, then un-install it and install Box Dr...

  • Humberto Higuera commented,

    Thanks for the info Glen I just uninstalled Box Drive, installed Box Sync and I'm waiting for the sync process to finish which will take a few hours apparently (30 GB). I'll try what you did and se...

  • Humberto Higuera commented,

    Same issue here. Several reports in the community with no solution. I also put a post in the community and just noticed it was marked as solved which is not true!  Support for individual users is n...

  • Humberto Higuera commented,

    Probably the issue is related to Surface laptops...  I jus trealized my other laptop is and HP with Windows 11 21H2 and it works perfect Unfortunately there's no support anymore for Individual box ...

  • Humberto Higuera commented,

    AJ  I don't think the problem relates to both Box Sync and Box Drive installed simultaneously. NPO SABS doesn't mention Box Sync anywhere on his message and I'm having exactly the same issue as him...

  • Humberto Higuera commented,

    I have the exactly the same issue. New win 11 laptop (Surface laptop Studio), my account works in another Win 10 laptop and two Android  phones fine with same credentials. Any ideas/solution?