Howard

  • Total activity 301
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 64
  • Subscriptions 68

Comments

Recent activity by Howard Recent activity Votes
  • Official comment

    Hi , Have you tried logging out and logging back in? Make sure to double check if there are any Box Drive error notifications to be aware of. If it doesn't work, this would be something our Box Sup...

  • Official comment

    Hi Kim,   Thanks for your community post. I've gone ahead and created a ticket for you to speak with our support team directly to handle closing your account.  Appreciate your patience and thanks f...

  • Official comment

    Hi Jarred,  Thanks for sharing your request, and I've gone ahead and created a ticket for you to handle this refund request with our billing team. They can help you directly with this process. 

  • Official comment

    Hi Celine, If you're unable to open a shared link from a client, then you likely have to request the client to change the permissions to be an open link instead of a closed link. Check out this art...

  • Official comment

    Hi Peter, Thanks for your post - have you checked out this article about managing your trash and restoring folders you deleted? https://support.box.com/hc/en-us/articles/360044196093-Manage-Trash ...

  • Hi Basit, I would recommend reading these following articles about Box Sync: https://support.box.com/hc/en-us/articles/360043696154-About-Box-Sync https://support.box.com/hc/en-us/articles/3600436...

  • Hi Christopher, Thanks for your post - I've gone ahead and created a ticket for you so that an agent can work directly with you on locating your Box files.    Thanks for your patience.

  • Official comment

    Hi folks,   If you need immediate assistance for folders that are missing or deleted, our support team can help you with locating your content. Cassy is correct that your IT admin does have this ov...

  • Official comment

    Hi Christopher,   Thanks for your post. This seems like a specific question that will require more details from our Box Support team to investigate why you get incorrect search results. I've gone a...

  • Official comment

    Hi Ares, Thanks for your feedback regarding this specific file type for preview. For any product feature request or suggestions, we recommend you post your idea on pulse.box.com for more visibility...