Howard

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Votes on activity by Howard Recent activity Votes
  • Hi Gyla,   Do you mind sharing more details? Are you trying to download files, but you're not seeing progress? Are you using Box Sync or downloading files from Box.com online? Sharing more pictures...

  • Hi Mario,   Do you mind sharing more details - are you seeing an error message? Are you uploading to Box and using Box Edit to open the file through QuickBooks but then the changes are not being sa...

  • Official comment

    Hi Ashika, Thanks for your post in the Community. Can you share more detail about your situation? Have you checked out some basic trouble shooting articles like this: https://support.box.com/hc/en...

  • Hi Nat,   Thanks for sharing your question - unfortunately with one computer, you are limited to logging in with one Box account with Box Drive. To switch between accounts will require logging out....

  • Official comment

    Hi Kim,   Thanks for your community post. I've gone ahead and created a ticket for you to speak with our support team directly to handle closing your account.  Appreciate your patience and thanks f...

  • Official comment

    Hi Jarred,  Thanks for sharing your request, and I've gone ahead and created a ticket for you to handle this refund request with our billing team. They can help you directly with this process. 

  • Official comment

    Hi Celine, If you're unable to open a shared link from a client, then you likely have to request the client to change the permissions to be an open link instead of a closed link. Check out this art...

  • Official comment

    Hi Peter, Thanks for your post - have you checked out this article about managing your trash and restoring folders you deleted? https://support.box.com/hc/en-us/articles/360044196093-Manage-Trash ...

  • Hi Basit, I would recommend reading these following articles about Box Sync: https://support.box.com/hc/en-us/articles/360043696154-About-Box-Sync https://support.box.com/hc/en-us/articles/3600436...

  • Hi Christopher, Thanks for your post - I've gone ahead and created a ticket for you so that an agent can work directly with you on locating your Box files.    Thanks for your patience.