Yanwei Jiang
- Total activity 9
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Activity overview
Latest activity by Yanwei Jiang-
Yanwei Jiang created a post,
Issue with Duplicate Folder on Box Drive
AnsweredHello, I’ve created the following folder on Box Drive: [2025 0423 Documents to Dr. Wolfe. However, after downloading it, a duplicate folder named “-” appeared unexpectedly. Could you please look i...
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Yanwei Jiang created a post,
Box Drive PDF Viewing Issue_Files cannot be found
AnsweredTo whom it may concern, Please see attached a screenshot of the error message. This occurs when our attorney, tries to open PDF documents from his Box Drive on Windows. He has ‘viewer’, or ‘previ...
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Yanwei Jiang created a post,
Box Drive PDF Viewing Issue_Access denied
CompletedI have 'viewer-uploader' permission. But through Box Drive via Windows Explorer, when I try to open a PDF file, it doesn’t open, or Acrobat opens to a blank document with an error message (please ...
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Yanwei Jiang created a post,
Question on Access Right
AnsweredHello, Here is the question I have: After creating Folder A and Subfolders B, C, and D under A, along with sub-subfolders e, f, and g under B, I've granted User X access to A as a viewer. Now, I wa...
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Yanwei Jiang created a post,
Unable To Drag/Drop Documents from Outlook Directly to Our Box Drive
CompletedTo whom this might concern, We are unable to drag/drop documents from Outlook directly to our Box Drive. Is there an innate incompatibility issue between the two? Also, is it possible to extend...