Larry Ding

  • Total activity 16
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Posts

Recent activity by Larry Ding Recent activity Votes
  • Script to Reset Storage

    Completed

    Hi Box Support,  Thank you for helping me with this issue several times in the past. Unfortunately, the storage is displaying as full again (despite deleting all but 200MB of files). Please run the...

  • Storage Script

    Answered

    Hello Box Support, Thank you for previously running the script to reset incorrect storage amount on my account. Unfortunately, the issue is back again, so could you please run the script one more t...

  • Script to Reset Account Storage

    Answered

    Hello! Thank you for previously running a script to correct the displayed storage for my account. Unfortunately, the issue has occurred again. Could you please run the script one more time on my ac...

  • Script to Reset Storage

    Answered

    Hello! Thank you for previously running the script to have my Box account display the correct storage limit. Unfortunately, the error has returned. Please run the script again for my account. Thank...

  • Please run script to reset storage

    Answered

    Hello Box support, My account is displayed as near storage limit even though I've deleted most of my files. I understand there's a script to correct this, so please run it for my account. Thank you...

  • Please run script to reset storage

    Answered

    Last time I ran into the "incorrect storage space displayed" issue, your team was very helpful and ran a script to fix the issue. Unfortunately, I've run into the same issue again. Could you please...

  • No items, yet using 10.0 GB

    Answered

    I've experienced the known issue of inaccurate storage count. Even after completely emptying my Box of all files, it still shows 10.0GB / 10.0GB used.  I read that there is a script that Support ca...